Incidents added from:
Between 14:03 and 14:06 UTC on October 21, new template builds failed to start with the error “500: invalid build configuration, contact support”.
This was caused by a configuration issue on our side, which has been fixed. Template builds are working normally again. Running sandboxes were not affected. If a build failed during this window, please retry it.
We apologize for any disruption.
Resolved
Between 14:03 and 14:06 UTC on October 21, new template builds failed to start with the error “500: invalid build configuration, contact support”.
This was caused by a configuration issue on our side, which has been fixed. Template builds are working normally again. Running sandboxes were not affected. If a build failed during this window, please retry it.
We apologize for any disruption.
Identified
We have identified an issue causing new template builds to fail.