This incident has been fully resolved. We’ll publish a postmortem soon with more details on the cause and resolution.

We apologize again for the disruption.

We’ve deployed the fix, and sandbox creation from snapshots is operating normally.

We’re continuing to monitor to confirm stability.

We’ve confirmed the root cause and are working to deploy a fix.

We’ll share another update once the fix is in place and we’ve verified recovery.

Our investigation points to a compatibility issue affecting some snapshot restores. We’re validating these findings and working toward a resolution. We’ll share further updates as we learn more.