Temporary Usage Spike and API Errors

Resolved·Degraded performance

We identified and resolved an issue that caused a temporary spike in reported usage for some teams, which may have resulted in billing limit errors. Systems are now operating normally.

Mon, Apr 27, 2026, 07:17 AM

(1 month ago)

Affected components

Apr 27, 2026, 06:15 AM

07:17 AM

US Region - Sandbox Pause/Resume/Create

US Region - Template Builds

EU Region - Sandbox Pause/Resume/Create

EU Region - Template Builds

Updates

Resolved

We identified and resolved an issue that caused a temporary spike in reported usage for some teams, which may have resulted in billing limit errors. Systems are now operating normally.

Mon, Apr 27, 2026, 07:17 AM

Investigating

We are aware of an issue affecting some customers, where a temporary spike in reported usage may have occurred. We are currently investigating.

Mon, Apr 27, 2026, 06:15 AM(1 hour earlier)